Responsible Gaming

Gambling always carries the risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely. Responsible gaming is about maintaining awareness of that risk and choosing to play within personal boundaries.

Admiral Shark Casino encourages all players to treat gambling as a form of entertainment, not a source of income. Staying in control of your time and spending is possible with the right approach.

The following principles support safer play:

• Set a budget before playing and stick to it, regardless of outcomes;
• Treat any money spent on gambling as the cost of entertainment;
• Take regular breaks to maintain perspective on your activity;
• Never chase losses by increasing stakes to recover funds;
• Keep gambling separate from financial obligations such as bills, rent, or savings;
• Use the responsible gaming tools available on the platform to set personal limits;
• Avoid gambling when feeling stressed, low in mood, or under the influence of alcohol;
• Monitor your playing time to ensure it does not interfere with daily life;
• Review your gambling habits periodically and adjust limits if needed;
• Seek help promptly if you feel your gambling is becoming difficult to control.

Gambling addiction is a serious condition that can develop gradually and is not always easy to identify in its early stages. Being aware of the warning signs is an important first step towards getting the right support.

The following indicators may suggest a gambling problem is present:

• Spending more money on gambling than originally intended or than you can afford;
• Feeling a strong urge to gamble more frequently or with larger stakes;
• Continuing to gamble even after significant financial losses;
• Attempting to recover losses by placing further bets;
• Neglecting work, study, family, or social responsibilities due to gambling;
• Borrowing money or selling possessions to fund gambling activity;
• Feeling restless, irritable, or anxious when not gambling;
• Concealing gambling activity from family members, friends, or colleagues;
• Using gambling as a way to escape stress, anxiety, or low mood;
• Making repeated unsuccessful attempts to reduce or stop gambling.

Addressing a gambling problem takes time, honesty, and the right support. There are practical steps that can help you regain control and protect your wellbeing.

Admiral Shark Casino recommends the following approaches:

• Acknowledge the problem openly and accept that professional help may be needed;
• Use the self-exclusion tool to block access to your account for a set period;
• Set deposit, loss, and session time limits through your account settings;
• Reach out to a dedicated helpline or support organisation without delay;
• Talk to a trusted friend, family member, or mental health professional;
• Identify personal triggers that lead to problematic gambling and develop strategies to avoid them;
• Replace gambling with alternative activities that support mental and physical health;
• Attend a support group such as Gamblers Anonymous to connect with others in similar situations;
• Consider cognitive behavioural therapy, which has proven effective for gambling addiction;
• Review your finances with a debt counsellor if gambling has created financial difficulty.

Several trusted organisations in the United Kingdom provide free, confidential support for anyone affected by gambling addiction. The following services are available to players seeking guidance, counselling, or practical assistance:

• GamCare – the leading national provider of free information, advice, and support for gambling harm in Great Britain;
• BeGambleAware – an independent charity offering a national helpline, live chat, and treatment referrals;
• Gamblers Anonymous UK – a fellowship of individuals who share their experience to help others recover from gambling addiction;
• GamStop – a free national self-exclusion scheme covering all UK licensed gambling sites;
• National Gambling Helpline – available on 0808 8020 133, free to call and open 24 hours a day;
• Gordon Moody – a specialist residential treatment provider for people with severe gambling addiction;
• Citizens Advice – provides free guidance on debt and financial difficulties connected to gambling.

Players who are experiencing difficulties related to gambling are encouraged to contact the Admiral Shark Casino support team directly. The team is available to assist with account controls, self-exclusion requests, and information about available resources.

The following contact options are available for players in the United Kingdom:

• Live Chat – accessible directly from the Admiral Shark Casino website for immediate assistance;
• Email – players can write to the support team for non-urgent enquiries related to responsible gaming tools or account settings;
• Help Centre – the on-site help section contains detailed guidance on setting limits, self-exclusion, and account controls.